Your privacy matters
When you use Tidal's services, rest assured you can trust us with your information. We work hard to protect your information and put you in control.
Tidal Recruitment Partners Pty Ltd (ABN 24 656 005 935) (collectively referred to as "Tidal Recruitment", “Tidal”, "we," "us," or "our" herein)
Tidal Recruitment is committed to ensuring the privacy of the personal information you share with us in compliance with the Privacy Act 1988 (Cth) (the “Act”) the Australian Privacy Principles (the ‘APPs’) set out in schedule 1 of the Act (“Privacy Laws”).
What is personal information?
Sensitive information is a specific category of personal information. Such information includes information related to racial or ethnic origin, religion or other beliefs, membership of a trade union or a profession or trade association, health information, criminal record and the like. As outlined in the Australian Act, sensitive information can, in most cases, only be disclosed with your consent.
What personal information do we collect and hold?
Tidal Recruitment may collect personal information including through your application, resume, request forms, surveys, and emails, for example, your name, contact information, career history, details of any competency tests or other information relating to your career. We may also collect other types of personal information, such as references, employment objectives and preferences while dealing with you.
How do we collect and hold personal information?
We collect your personal information directly from you unless it is unreasonable or impracticable to do so. We may collect personal information about you when you deal with us by telephone, letter, fax, e-mail, social media or via the Website or via job board when you register or apply for employment, register for an event/webinar or services provided by third party affiliates or if you take part in a survey or profile tool run by us. We may also collect information from third parties including:
Our service providers
Other third parties such as employers and persons nominated by you as referees, credit agencies or government agencies.
In some circumstances, we may also collect sensitive information about you such as information about your health (including any disability), your racial or ethnic origin or any criminal record that you may have. Where we collect this type of information we will obtain your consent.
How we use your information
Generally, we will only use and disclose your personal information:
To establish and maintain your relationship as a customer, client or candidate of Tidal Recruitment, including providing you with interviews, newsletters, reports, workplace health and safety information and other information;
To provide the services you have requested from Tidal Recruitment;
To answer your inquiry;
To register you for events/webinars, promotions or competitions;
To assist us to make Tidal’s services more valuable to our clients and candidates including by statistical analyses of user behaviour in order to measure interest in specific areas and content posted on our site;
To manage our client and business relationships;
For direct marketing of our services and to keep you informed of new developments we believe may be of interest to you;
To third parties where we have retained those third parties to assist us to provide the services you have requested, such as psychometric evaluations or other skills tests, surveys and, in the case of candidates, to prospective contractors/ employers or existing employers with your prior consent;
To comply with any law, rule or regulation, lawful and binding determination, decision or direction of a regulator, or in cooperation with any governmental authority of any country.
We will not intentionally disclose (and will take commercially reasonable steps to prevent the accidental disclosure of) your personal information to third parties, whether for such third-party marketing purposes or otherwise, except where we believe we are under a legal duty to do so.
We may disclose information to our third-party services providers and suppliers located overseas for the purposes listed above.
If we are unable to collect your personal information, we may not be able to provide our services to you or provide you with full access to our Website. It therefore may also not be possible for you to interact with us using a pseudonym.